Terms & Conditions

By accessing, creating an account, or using Impora (including via API, embedded forms, or shared upload links), you:

• confirm you are at least 18 years old
• have authority to enter into a binding agreement
• agree to these Terms

If using Impora on behalf of an organisation, you confirm you have authority to bind that organisation.

Impora is a software-as-a-service platform that enables users to validate, map, import and export structured data to and from Airtable.

• Impora is not affiliated with or endorsed by Airtable Inc.
• Features may change or be removed at any time
• Functionality may vary between plans, including the Free plan

We may modify, suspend, or discontinue any part of the Service at any time.

You must provide accurate information and keep your credentials secure.

You are responsible for:

• all activity under your account
• any third-party integrations (e.g. Airtable)

You must notify us immediately of unauthorised access.

• Plans include Free and paid tiers
• Pricing is in AUD and exclusive of GST unless stated

There is no minimum term. You may cancel your subscription at any time via your account settings.

• Billing is monthly in advance via Stripe
• You authorise recurring charges

Access continues until the end of the billing period. No partial refunds.

We may suspend or downgrade accounts for failed payments.

Free trials may be offered and may be revoked if abused.

Trials automatically expire and revert to the Free plan unless upgraded.

You must not:

• use data you do not have rights to
• reverse engineer or copy the platform
• bypass limits or abuse the system
• probe or test security vulnerabilities
• upload malicious content
• resell or white-label the platform

You retain ownership of your data.

You grant us a limited, worldwide, royalty-free licence to host, process, validate, transform, and transmit your data, including creating temporary copies strictly as necessary to operate and provide the Service.

You are responsible for:

• ensuring you have rights to the data
• data submitted via your upload links

Important:

• We do not guarantee storage or backup
• Data may be lost or corrupted
• You are responsible for backups

We may delete data after termination, up to 90 days following account closure.

Impora depends on third-party services including Airtable, Google Drive, SharePoint, Stripe, and other third-party services and integrations used in connection with the Service.

We are not responsible for:

• outages, API changes, or rate limits
• actions taken by third-party providers
• data loss or issues caused by third-party services

We own all rights in the Service.

You may not copy, reproduce, or create derivative works from the Service.

Licence to Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

Feedback

We may use any feedback without restriction.

Our Privacy Policy governs how we handle data.

You acknowledge:

• data may be processed in Australia or other jurisdictions
• third-party providers are used

You are responsible for complying with applicable data protection laws in your jurisdiction.

The Service is provided “as available”.

We do not guarantee uptime or uninterrupted operation.

We implement reasonable safeguards but do not guarantee security.

To the maximum extent permitted by law, the Service is provided “as is” without warranties.

We do not guarantee:

• accuracy of processed data
• error-free operation

Nothing in these Terms excludes rights under the Australian Consumer Law.

Where liability cannot be excluded, it is limited to:

• resupplying the Service, or
• the cost of resupply

Subject to the Australian Consumer Law and to the maximum extent permitted by law:

Our total liability is limited to fees paid in the 12 months before the claim.

We are not liable for:

• data loss
• loss of revenue
• indirect or consequential damages
• third-party failures

You indemnify us against claims arising from:

• misuse of the Service
• breach of these Terms
• violation of laws or third-party rights

We may suspend or terminate access if:

• you breach these Terms
• payment fails
• required by law
• we reasonably believe continued use poses legal or operational risk

You may stop using the Service at any time.

Upon termination:

• your access to the Service ends
• your data may be deleted up to 90 days after termination

We may update these Terms.

We will provide notice (e.g. email or in-app).

Continued use constitutes acceptance.

We are not liable for events beyond our control.

We may transfer our rights. You may not without consent.

These Terms are governed by the laws of New South Wales, Australia.

Disputes are subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

• These Terms and the Privacy Policy form the entire agreement
• If a clause is invalid, the rest remain enforceable
• No waiver unless in writing
• Sections relating to intellectual property, data, disclaimers, liability, indemnity, and governing law survive termination
• Nothing creates a partnership or agency

[email protected]

Impora Technologies
ABN 19 199 417 628
Australia